Does HyperRep handle requests from commercial customers and property managers?

Yes. Every reply uses your services, rates and tone, whether it’s a single commercial customer or a property manager with several buildings.

Can HyperRep quote different container sizes and pickup schedules?

Yes. HyperRep quotes from the pricing and services you provide, including container sizes, multiple sites, pickup frequency, recycling, delivery fees and taxes. Your team checks each quote before it goes out.

Does anything go out without our team seeing it?

Only if you want it to. HyperRep drafts every reply, quote and reminder for your team to review, edit and send. When you’re ready, routine messages can go out on their own.

How does HyperRep collect overdue invoices?

HyperRep finds overdue accounts, emails each customer with the right invoice attached and follows up until the balance is paid. It can also send a reminder before a payment is due. You can review every message and exclude key commercial accounts or sensitive accounts.

Does HyperRep replace our routing or billing software?

No. Your routing and billing software keeps running routes, drivers and recurring billing. HyperRep handles the sales side: replies, quotes, follow-ups and collections. We’ll review your systems with you during setup.

Win more waste hauling accounts and keep them.

Your trucks run their routes like clockwork. HyperRep does the same for the office, with quotes, follow-ups, renewals and collections, so more accounts sign and stay.

See HyperRep for your business

See how it works

Less paperwork for your waste hauling team.

Service requests, pricing calls, follow-ups and CRM updates stack up fast. HyperRep handles them so your team can focus on customers.

Reply first to every service request.

A property manager needs service at a new building. A warehouse wants extra pickups for its busy season. HyperRep drafts the reply and quote, then follows up until it’s signed. Your team just reviews and sends.

Quotes built from your rates
Follow-ups until the account is signed

More about Customer Requests

Megan PriceRidgeway Distribution

Email · 7:12 AM

We’re opening a new warehouse next month. Can you quote two 8-yard dumpsters picked up twice a week, plus cardboard recycling?

Suggested reply

Drafted in seconds

Hi Megan, happy to help with the new warehouse. Two 8-yard dumpsters picked up twice a week, plus weekly cardboard recycling, comes to $1,247.60 a month. Your quote is attached. Want me to start service on the 1st?

Two 8-yard dumpsters, 2× weekly$968.40
Cardboard recycling, weekly$236.80
Fuel and environmental fee$42.40
Total$001234567890123456789,001234567890123456789001234567890123456789001234567890123456789.001234567890123456789001234567890123456789

PDFQuote.pdfApprove & SendSent

No reply yet? Follow-up scheduled for Thursday

Grow the accounts you already have.

HyperRep spots growth in your commercial accounts, like a bigger dumpster for a customer who keeps calling for extra pickups, or service at a property group’s other buildings. It also asks for reviews and checks in before contracts come up for renewal.

Upsizes and new sites offered on time
Check-ins before every renewal

More about Customer Engagement

Customer Engagement8:00 AM

Found in your accounts today

4 opportunities

Ridgeway Distribution
Extra pickups 3 weeks in a row
Upsize to 10-yard dumpsters+$186/mo
Summit Property Group
Serviced at 3 of its 7 buildings
Quote the other 4 buildings+$2,140/mo
Lakeshore Medical Center
Contract renews in 60 days
Check in about renewal
Harbor Foods
Service started Monday
Review request

4 messages drafted · ready for your team

Review & send

Collect overdue invoices without chasing them.

Commercial accounts carry bigger bills, and they add up fast when one falls behind. HyperRep finds overdue accounts, sends reminders with the invoice attached and follows up until they’re paid.

Reminders with the invoice attached
Follow-ups until the balance is paid

More about HyperRep Collections

Collections9:30 AM

Overdue

$11,651.20

Collected this week

$001234567890123456789,001234567890123456789001234567890123456789001234567890123456789.001234567890123456789001234567890123456789

Summit Property Group
INV-6214
34 days late$4,412.40Reminder draftedReminder sentFollow-up sentPaid
Ridgeway Distribution
INV-6177
52 days late$2,946.75Reminder draftedReminder sentFollow-up sentPaid
Lakeshore Medical Center
INV-6238
19 days late$1,187.20Reminder draftedReminder sentFollow-up sentPaid
Cedar Park Industrial
INV-6150
63 days late$3,104.85Reminder draftedReminder sentFollow-up sentPaid

Every reminder has the invoice attached. Follow-ups continue until it’s paid.

Ask about your business and get an answer.

Ask about your pipeline, overdue accounts or upcoming renewals and get an answer in seconds. The Assistant knows your rates, service areas and customers.

Answers in seconds, not reports
Knows your rates and service areas

More about the HyperRep Assistant

Quote any commercial account in seconds.

Pick the dumpsters, the sites and the pickup schedule. HyperRep prices the service from your rules, so every rep quotes the same rate.

Delivery and travel priced from the distance
Price changes flagged for your review

More about Pricing Governance

Quotes10:24 AM

Summit Property GroupProperty manager

Job site

4 buildings, North Summit

Distance to the job

14.2 miPriced by distance

Schedule

Starts Dec 1 · 3× weekly

Quote

Priced by your rules

8-yard dumpsters at 4 sites, 3× weekly$2,184.80
Recycling at 4 sites, weekly$418.40
Delivery · 14.2 mi$127.80
Fuel and environmental fee$96.35

Total$001234567890123456789,001234567890123456789001234567890123456789001234567890123456789.001234567890123456789001234567890123456789

Same price from every repSend quote

Works with the tools your hauling team already uses.

HyperRep works with your waste and routing software, fleet tracking and CRM, so nobody enters anything twice.

See everything HyperRep works with

AMCS
Soft-Pak
Navusoft
Routeware
TRUX
Hauler Hero
Geotab
And more

What HyperRep does for waste hauling teams.

More booked jobs, faster replies and less time on paperwork. Figures from HyperRep customers and platform data.

3.2×
Higher win rate when a lead gets a reply within 15 minutes
HyperRep data from 15,000+ leads
98.2%
Less time spent on each lead
HyperRep platform data
97%
Faster responses to leads
HyperRep customer story
70%
Less time spent on paperwork
HyperRep Office Efficiency

There’s no investment that I would have made other than investing more in the relationship between HyperRep and FusionSite Services.

Ryan EnnisChief Information Officer, FusionSite ServicesRead FusionSite’s story

Frequently asked questions

Win more waste hauling accounts and keep them.

Less paperwork for your waste hauling team.

Reply first to every service request.

Grow the accounts you already have.

Collect overdue invoices without chasing them.

Ask about your business and get an answer.

Quote any commercial account in seconds.

Works with the tools your hauling team already uses.

What HyperRep does for waste hauling teams.

More reading for waste hauling companies.

How HyperRep Helps You Respond to Leads Faster

How Following Up With Leads Can Increase Sales by 70%

Introducing HyperRep Collections: AR Recovery for Site Service Teams

Frequently asked questions

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